ServiceNow plugin start import at a specified CI

[Manj75]

Hi Herve,

Is it possible to start the SN import at a specified CI, e.g. Business Service = Sale Website, and it imports all related CIs.

Currently it appears that it always attempts to import everything from the CMDB.

Thanks,
Manjit

[Hervé]

Hi Manjit,

Unfortunately, it is not.

The plugin is quite limited. I always wanted to create a v2 of the plugin which would allow to parse the ServiceNow CIs and relationships using a graphical interface and do kind of copy and paste to and from the model ...

But I spent my time on my other plugins.

Best regards
Hervé

[Manj75]

No problem - though I think this would be a great feature add and helps where architecture also want to model a subset of what is in their CMDB.