Author Topic: Error while opening Archi on Mac  (Read 530 times)

Monika MG

  • Newbie
  • *
  • Posts: 2
Error while opening Archi on Mac
« on: May 13, 2021, 09:35:37 AM »
Hello all, thanks for having me here :)
I have a problem with opening Archi on my MacBook. An error sais to look for a file in library and I dont have this file there.
I can only click "ok" on error and my Archi doesn't open.

I already remove application and download it one more time. Nothing changes.
Could you please help?

Phil Beauvoir

  • Administrator
  • Hero Member
  • *****
  • Posts: 1639
  • Code Punk
    • Archi
Re: Error while opening Archi on Mac
« Reply #1 on: May 13, 2021, 09:44:26 AM »
The log file is in the folder as shown in the error dialog.

The ".config" folder is a hidden folder so you need to show hidden files in Mac's Finder - this can be done by pressing three keys - Shift Cmd . (the dot key) [1]. Also you need to see the "Library" folder [2].

Another way to open this folder is:

1. In the Finder menu choose "Go" and then "Go To Folder..."
2. Type the path in the dialog box - /Users/monikamatyjekgora/Library/Application Support/Archi4/.config

You could try deleting this folder and restarting Archi:

/Users/monikamatyjekgora/Library/Application Support/Archi4/.config

[1] https://www.pcmag.com/how-to/how-to-access-your-macs-hidden-files
[2] https://www.macrumors.com/how-to/reveal-library-folder-in-macos/
« Last Edit: May 13, 2021, 11:37:17 AM by Phil Beauvoir »
If you value and use Archi please consider making a donation! https://www.archimatetool.com/donate

Monika MG

  • Newbie
  • *
  • Posts: 2
Re: Error while opening Archi on Mac
« Reply #2 on: May 13, 2021, 12:41:53 PM »
The log file is in the folder as shown in the error dialog.

The ".config" folder is a hidden folder so you need to show hidden files in Mac's Finder - this can be done by pressing three keys - Shift Cmd . (the dot key) [1]. Also you need to see the "Library" folder [2].

Another way to open this folder is:

1. In the Finder menu choose "Go" and then "Go To Folder..."
2. Type the path in the dialog box - /Users/monikamatyjekgora/Library/Application Support/Archi4/.config

You could try deleting this folder and restarting Archi:

/Users/monikamatyjekgora/Library/Application Support/Archi4/.config

[1] https://www.pcmag.com/how-to/how-to-access-your-macs-hidden-files
[2] https://www.macrumors.com/how-to/reveal-library-folder-in-macos/



Thank you, thank you! It works :)