Archi fails to start

[olerng]

Hi,

recently I have encountered a problem when I try to start Archi. I see the following error message:

"An error has occurred. Se the log file null."

I have tried to uninstall and reinstall Archi several times, but the problem is still there.

Hope someone can help me out here.

Best regards
Ole

[Phil Beauvoir]

Hi,

it's hard to diagnose the problem without more info.

Archi version? OS version? Did you change your machine's setup? What changed?

Any more info can help!

Phil

[olerng]

I'm using Windows 8 and the latest version of Archi (3.3). I have not changed anything (if not Windows update has changed something), so it's kind of strange. The error message referred to the log file "null", so I guess there is no log file. But where can i find the log file if there is one?

[Phil Beauvoir]

Are you using the installer or the zip version of Archi? If the latter, did you install Java or change it?

Does Archi have full read/write access to its data directory? To its own folder? Are you using it on a network?

When you uninstalled, did you clean the install folder?

[olerng]

When I choose "run as administrator" everything workes fine. I didn't have to do this earlier, so it's kind of strange. But it works anyways. Thanks for your responses.

Best regards
Ole

[Phil Beauvoir]

Did you install as Administrator? Or do you use the zip version and unzip to location needing admin access?