Hints text missing

[DG]

Hi

First off. Archi, what a great tool ! Thanks development teams.

I have upgraded to Archi 4.2.0 on Ubuntu 16.06 LTS.
The text for Hints is not being displayed when the Hints window is opened.
It worked fine in Archi 4.1.1.

I have installed plugins for collaboration, database connections and forms.
The plugin com.archimatetool.help_4.2.0.201801300957 appears to be in place.

Any ideas on what I can do to get Hints text back?

Thanks in anticipation.

[Phil Beauvoir]

This may be a problem with the version of  libwebkitgtk.

Check the error log in Archi.
Try Archi 4.1.1 again to see if it still works.

See, for example, https://bugs.eclipse.org/bugs/show_bug.cgi?id=456786

[Phil Beauvoir]

"Ubuntu 16.06 LTS"? - do you mean 16.04 or 16.10? Which version?

Did you try any libwebkitgtk updates?

[Phil Beauvoir]

I tested on Ubuntu 16.04 LTS.

I solved it by:

Code Select Expand

sudo apt-get install libwebkitgtk-1.0-0

Or another way is:

Edit the Archi.ini file and change "2" to "0":

--launcher.GTK_version
0

This may lead to performance issues.

Also, any Undo/Redo animations don't work so you will experience a lag when you Undo or Redo an operation in a diagram. So, in Preferences->Diagram, uncheck "Show Animation on Undo/Redo".

[DG]

Hi Phil
Thanks for looking at this issue

Ubuntu version typo on my behalf 16.04 LTS

Attempted to  re-install libwebkitgtk-1.0-0
libwebkitgtk-1.0-0 is already the newest version (2.4.11-0ubuntu0.1).
It did prompt to remove libqmi-glib1, which I did try. 
No change.

Tried removing then adding
sudo apt-get install libwebkitgtk-3.0-0
No change

Attempted to change Archi.ini --launcher.GTK_version from 2 to 0   
No change

Archi 4.1.1 all works as expected.

I have attached configuration and error log.

David

[Phil Beauvoir]

Did you try a clean install of Archi 4.2 without any add-on plugins?

[DG]

Hi Phil

Yippee
A clean install of just the Archi 4.2 has resolved the problem
Thanks for your time.

David

[Phil Beauvoir]

Yippee!