Hints text missing

Started by DG, February 08, 2018, 11:12:47 AM

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DG

Hi

First off. Archi, what a great tool ! Thanks development teams.

I have upgraded to Archi 4.2.0 on Ubuntu 16.06 LTS.
The text for Hints is not being displayed when the Hints window is opened.
It worked fine in Archi 4.1.1.

I have installed plugins for collaboration, database connections and forms.
The plugin com.archimatetool.help_4.2.0.201801300957 appears to be in place.

Any ideas on what I can do to get Hints text back?

Thanks in anticipation.




Phil Beauvoir

This may be a problem with the version of  libwebkitgtk.

Check the error log in Archi.
Try Archi 4.1.1 again to see if it still works.

See, for example, https://bugs.eclipse.org/bugs/show_bug.cgi?id=456786
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Phil Beauvoir

"Ubuntu 16.06 LTS"? - do you mean 16.04 or 16.10? Which version?

Did you try any libwebkitgtk updates?
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Phil Beauvoir

#3
I tested on Ubuntu 16.04 LTS.

I solved it by:

sudo apt-get install libwebkitgtk-1.0-0

Or another way is:

Edit the Archi.ini file and change "2" to "0":

--launcher.GTK_version
0

This may lead to performance issues.

Also, any Undo/Redo animations don't work so you will experience a lag when you Undo or Redo an operation in a diagram. So, in Preferences->Diagram, uncheck "Show Animation on Undo/Redo".
If you value and use Archi, please consider making a donation!
Ask your ArchiMate related questions to the ArchiMate Community's Discussion Board.

DG

Hi Phil
Thanks for looking at this issue

Ubuntu version typo on my behalf 16.04 LTS

Attempted to  re-install libwebkitgtk-1.0-0
libwebkitgtk-1.0-0 is already the newest version (2.4.11-0ubuntu0.1).
It did prompt to remove libqmi-glib1, which I did try. 
No change.

Tried removing then adding
sudo apt-get install libwebkitgtk-3.0-0
No change

Attempted to change Archi.ini --launcher.GTK_version from 2 to 0   
No change

Archi 4.1.1 all works as expected.

I have attached configuration and error log.

David

Phil Beauvoir

Did you try a clean install of Archi 4.2 without any add-on plugins?
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Ask your ArchiMate related questions to the ArchiMate Community's Discussion Board.

DG

Hi Phil

Yippee
A clean install of just the Archi 4.2 has resolved the problem
Thanks for your time.

David

Phil Beauvoir

If you value and use Archi, please consider making a donation!
Ask your ArchiMate related questions to the ArchiMate Community's Discussion Board.